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CONTACT CENTER HOTEL SERVICES

CC Hotel Services – Without Infrastructure

  • Workstations & Lockers
  • Meeting Room /Plasma TV
  • Closed Circuit Camera System
  • Electricity & Elevator
  • Cabling for Data & Voice
  • Restrooms & Domestic Water
  • Combi Boilers for heating, Air conditioners for cooling
  • Cleaning Work & Agents
  • Tea & Coffee Machines, tea/coffee/sugar/drinking water ..
  • Reception Services
  • Common Tools (printer, boards )
  • Security
  • Secure Entrance System
  • Residence Maintenance
  • Parking Area
  • System Room: Moisture, heat, smoke, motion detectors, alarm systems, stand-by air conditioners for recovery, elevated floor
  • UPS & Generator
  • Optinal - Fiberoptic Connections

CC Hotel Services – With Infrastructure

  • Avaya Communication Manager CC System
  • Avaya Soft Phones ve Jabra Earphones (noise cancelling)
  • Wallboard
  • PC - HP ve DELL
  • Optional -Windows 7 OS
  • Printer
  • Legrand Halogen- free Cabling for Voice and Data Communication
  • Domain Structure
  • Switch – Avaya
  • Generator– Aksa 250 KVA
  • UPS - Tescom 300, 60 KVA
  • Metro Ethernet
  • Optional – Avaya CTI & IVR
  • Optional – Outbound Dialer
  • Optional – Speech Solutions
  • Voice Recorders & WPM
  • Optional- Other Customized Solutions

Optional Services

  • Training for Communication Skills
  • Training for CC Tools
  • Consultancy
  • R Recruitment